Customer support that delights at every touchpoint
Unify your helpdesk, live chat, and knowledge base in one powerful platform. Resolve faster with AI. Deliver experiences your customers will love.
One platform, all channels
Manage all your customer conversations from a single, powerful dashboard. No more juggling between tools.
Helpdesk Ticketing
Email-based ticketing with smart inboxes, priorities, tags, assignment rules, and SLA tracking.
Live Chat
Real-time chat widget for your website with visitor tracking and agent presence indicators.
Knowledge Base
Self-service portal with organized collections, articles, full-text search, and version history.
AI-Powered
Auto-categorization, sentiment analysis, article suggestions, and an AI chatbot for instant resolutions.
Automation
Powerful rules, macros, custom views, and auto-assignment to eliminate repetitive tasks.
Multi-Channel
Email, chat, and knowledge base unified in one platform. No more context switching.
Smart Helpdesk That Scales With You
Every customer conversation in one place. Assign, prioritize, and resolve with ease.
- Smart routing based on rules and keywords
- Priority levels with SLA tracking
- Internal notes and team collaboration
- Full customer history at a glance
Live Chat That Converts Visitors
Engage visitors in real-time. Turn support into sales with instant, personal conversations.
- Embeddable chat widget with custom branding
- Real-time visitor tracking and page views
- Proactive chat triggers based on behavior
- Seamless handoff between bot and agent
AI That Works While You Sleep
Let AI handle the routine so your team can focus on what matters most.
- Auto-categorize tickets by topic and intent
- Sentiment analysis to detect urgent issues
- Smart article suggestions for agents
- AI chatbot for 24/7 instant answers
Up and running in minutes
Getting started with DeskLeap is as easy as 1-2-3.
Sign Up
Create your free account in 30 seconds. No credit card needed.
Connect
Set up your sites, add the chat widget, and build your knowledge base.
Resolve
Start delighting customers with AI-powered, multi-channel support.
Plans that grow with you
Start free, upgrade when you're ready. No hidden fees, no surprises.
Free
Perfect for getting started with customer support.
Start Free- Up to 3 agents
- 100 tickets/month
- Basic live chat
- 1 knowledge base
- Email support
- AI features
- Automation rules
- Custom domain
Pro
For growing teams that need powerful tools.
Start Free Trial- Unlimited agents
- Unlimited tickets
- Advanced live chat
- Unlimited knowledge bases
- Priority support
- AI features
- Automation rules
- Custom domain
Enterprise
For organizations with advanced security needs.
Contact Sales- Everything in Pro
- Audit log
- Custom SLA
- Dedicated support
- Custom integrations
- Onboarding assistance
- 99.99% uptime SLA
Frequently Asked Questions
Everything you need to know about DeskLeap
Ready to transform your customer support?
Join thousands of teams delivering exceptional support with DeskLeap. Start your free trial today — no credit card required.
Get Started Free